Terms of service

Welcome to Blue Gem Embroidery! These Terms of Service govern your use of our website and services. By accessing or using our website or purchasing our products or services, you agree to comply with these terms and conditions.

1. Acceptance of Terms:

   • By using our website or purchasing our products or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
   • If you do not agree with any part of these terms, please refrain from using our website or services.

2. Description of Services:

   • Blue Gem Embroidery provides digital embroidery products and services, including premade embroidery designs, custom embroidery designs, and coaching sessions for digitizing and machine embroidery.
   • Our products and services are designed for personal and commercial use, subject to the terms outlined in these Terms of Service.

3. Payment and Pricing:

   • Payment for our products and services is processed securely through payment gateways.
   • Prices for our products and services are displayed in USD and are subject to change without prior notice.
   • All sales are final. We do not offer refunds or exchanges for digital products or coaching sessions.

4. Digital Products:

   • Premade and custom embroidery designs purchased from Blue Gem Embroidery are for personal and commercial use.
   • You may not resell, distribute, or modify our digital designs without prior consent.
   • Unauthorized use of our digital products may result in legal action.

5. Coaching Sessions:

   • Coaching sessions offered by Blue Gem Embroidery are designed to provide guidance and support for individuals interested in embroidery digitizing and machine embroidery.
   • Sessions are conducted via online platforms or in-person meetings, as arranged with the client.
   • Payment for coaching sessions is required in advance and is non-refundable.

6. Intellectual Property Rights:

   • All content and materials provided by Blue Gem Embroidery, including designs, images, and text, are protected by copyright and other intellectual property laws.
   • You may not reproduce, distribute, or use our content for commercial purposes without prior authorization.

7. Limitation of Liability:

   • Blue Gem Embroidery is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or services.
   • We do not guarantee the accuracy, completeness, or reliability of information provided on our website or during coaching sessions.

8. Changes to Terms of Service:

   • Blue Gem Embroidery reserves the right to update or modify these Terms of Service at any time without prior notice.
   • It is your responsibility to review these terms periodically for changes.

If you have any questions or concerns about these Terms of Service, please contact us at bluegemembroidery@gmail.com.

Thank you for choosing Blue Gem Embroidery!