SHIP BY DATE: All orders received now will ship in3-4 weeks. If you would like your order rushed, please reach out before paying. Please do not order if you would need your sweatshirt before this time.

Cozy up in style with our customizable Gildan sweatshirts, where you get to personalize the word embroidered across the chest to make it uniquely yours! Choose your favorite name, word, or phrase, and we'll stitch it to perfection.

But that's not all – each sweatshirt comes with beautifully embroidered bows on the side, adding a chic and playful touch to this wardrobe essential. Crafted from high-quality Gildan fabric, this sweatshirt offers comfort, durability, and a custom look that stands out.

Whether it's for yourself or a personalized gift, this is the perfect way to combine warmth, style, and individuality.

Features:

• Custom word stitched on the chest
• Embroidered bows on the sides
• High-quality Gildan sweatshirt
• Soft, durable fabric for lasting comfort

Return, Refund, and Exchange Policy

Each item is custom-made to order, and due to the personalized nature of these products, all sales are final. I do not accept returns, refunds, or exchanges on custom items, including personalized sweatshirts, as they are made specifically for each customer.

Non-Refundable Policy

At Blue Gem Embroidery, we take pride in the quality of our physical embroidered products. Please note the following situations are non-refundable:

• Normal wear and tear, including pilling, fading, or fabric stretching over time.
• Damage caused during or after washing or drying, as laundering methods vary by customer preference.
• Dissatisfaction with fabric characteristics after washing or wearing (e.g., softness, thickness, or appearance).
• Orders lost in transit. Once shipped, we are not responsible for delays, damage, or lost packages. However, we can assist you in filing a claim with the shipping carrier.
• Custom orders are non-refundable unless there is an issue with the embroidery itself (e.g., incorrect design, thread color, or placement).
• Minor variations in stitching, thread color, or design placement are part of the handmade process and are not considered defects..

Sizing & Order Accuracy

• A size guide is provided in the listing photos to help you select the best fit. I am unable to offer sizing recommendations beyond the manufacturer’s guide, as fit is a personal preference.
• Please review your order carefully before checkout, including size, color, spelling, and design details. Once an order is placed, I am unable to make any changes or cancellations.

Defects or Order Issues

• If you receive an item that is defective or incorrect due to a mistake on my end, please contact me within 48 hours of delivery with photos of the issue, and I will work with you to find a resolution.
• Normal wear and tear, misuse, or ordering the wrong size/design does not qualify as a defect.

By purchasing, you acknowledge that you have read and agree to this policy. If you have any questions, feel free to reach out before placing your order.